FAQ’s

1. What services does OmniFix Group provide?

We specialize in clothing alterations, leather restoration, upholstery repair, cushion and cover solutions, and custom uniform production.

2. How do I book an appointment?

You can book an appointment through our website or by calling 903.508.3704. We also offer the option to send pictures of your item for an initial consultation.

3. Do you offer a warranty on repairs and restorations?

Yes, we provide a warranty based on the type of item and material condition. The warranty period is discussed before work begins.

4. How long does a typical repair or restoration take?

Timeframes vary depending on the complexity of the job. We will provide an estimated completion date during your consultation.

5. Can you match the exact color of my leather or fabric?

We use professional dyeing and color-matching techniques to achieve the closest possible match, but slight variations may occur due to material aging.

6. What types of fabrics and leathers do you work with?

We work with a variety of materials, including natural and synthetic leather, vinyl, suede, and different types of fabric upholstery.

7. Do you offer mobile or on-site services?

For certain services, we may offer on-site assessments or repairs. Contact us to discuss your specific needs.

8. What payment methods do you accept?

We accept cash, credit/debit cards, and online payments. Full details will be provided upon booking.

9. What if I’m not satisfied with the service?

Customer satisfaction is our priority. If you have concerns about our work, please notify us within 3 days so we can assess and address the issue.

10. Do you offer bulk or business-to-business (B2B) services?

Yes! We provide bulk repairs, custom uniform production, and upholstery solutions for businesses. Contact us for partnership opportunities.